If you have any questions, concerns or feedback, please do not hesitate to reach out to us. Our team is available to assist you with any queries you may have.
Our offices are open Monday - Friday 9am - 5pm
Our London offices are open Monday - Friday 8am - 8pm
Report a repair
Need something fixing? We’ll send our superhero maintenance team to take a look. We’re on-hand to fix any faults any time of day, any day of the year.
Refer a friend
If you have a friend who's looking for accommodation, refer them to Sanctuary Students and both you and the friend you refer will receive a £100 eCheque which can be used at hundreds of retailers.
We love to hear your ideas on how we can improve our service.
If you have any complaints or issues with your room, flat or the building, please come and talk to a member of the on-site team.